Freakin Awesome Support
We live in a city which has the highest theft, break and enter and vandalism rate in Canada. We have been using SecuritySpy and its companion app, Remote Patrol to monitor several of our key properties. Whenever software or camera issues arise the with either app support has been immediate and spot-on with a fix! Today, we lost iOS Notifications for our devices that use Remote Patrol. The developer responded within minutes to our plea for help and quickly found the issue: nothing at all to do with Remote Patrol but rather Apples Security Certificates for Security Spy. Because developers for both programs work closely with each other to ensure a seamless iOS integration, our query was forwarded to the Security Spy development team immediately and within an hour we were given a link to a beta version that dealt specifically with the non-functioning Notifications feature. Once again we are monitoring our properties remotely and cannot say enough about the critical support we have received!
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Remote Patrol, v2.30